Snooze Alarm It’s Time to Wake Up to a New Workplace Reality

May 26th, 2008

The Workplace is changing and unless you are prepared to change your perceptions about the nature of work and about yourself at work, you will feel lost, dispirited and unable to ride the wave of workplace change successfully.

While we can point to endless examples of rapid change from the Internet, globalization, outsourcing, mergers and mass retailing, what I think we need to pay attention to is how to prepare ourselves and our children to interact, respond to and add value within the new realities of work.

Preparing yourself for a new job or a first job requires introspection, self-appraisal, research, preparation, dedication and discipline. Success in the new marketplace requires you to give thought to what makes you Who You Are? What is your Behavioral Style? What do you value? What is your vision of what is possible for you? What are your internal obstacles? How comfortable are you interpersonally? How do you present visually, verbally and non-verbally? Once you get a clear picture of these specific issues, and only then, should you begin to assess your skills, abilities, experiences, education and other more standard components that are engaged in a job search.

For a number of years I was a senior Outplacement Counselor at a “boutique” outplacement firm in New York City. For those of you who are unfamiliar with the term outplacement,it is a coaching and advisory service provided to individuals (by their employers) who have been severed from their jobs for any number of reasons: fired, downsized, mergers, relocation, outsourcing, and voluntary severance.

My job was to help them work through their next career step, be it to another job, transitioning into a new industry or into the non-profit arena, into entrepreneurship, or even retirement.

We began our work from the “inside out”.

What that means is that we started our work together by discovering what “made them tick”. Using a variety of well crafted assessments, we explored what were their preferences in terms of how they operated in the world. Were they outgoing, forceful, introverted, perfectionistic, spontaneous or deliberate as well as a host of other aspects. What was important to them in their lives? Was it community involvement, the arts, financial arenas, theoretical and knowledge acquisition or something else?

Why is this inside-out approach so important? Because a successful career path demands that you bring your full self to any endeavor and you can’t achieve that if you haven’t gotten a clear picture of who you are, both strengths and opportunities for development.

Today “lack of time” is the new poverty. We spend increasing amounts of time at work, even when we are away from the place of work, on weekends, vacations, traveling we are often plugged in with little opportunity for down time and rejuvenation. With that as our reality, if you don’t enjoy what you are doing every day and if you feel that your job is always in threat of being lost, you’ll ask yourself, “What’s the point?”.

The new awareness that is bubbling up is that it is more risky NOT to know what you really love and then do it than to take or stay in a job because it sounds right, pays X amount of money or because that’s what you’ve always done.

All jobs are one step away from ending.

And, if that is the new reality, doesn’t it make sense to pursue what you really care about, to invest your energy because you love what you are doing and choose work that makes you feel alive?

Now, if you think this line of thinking makes sense, you may be thinking, “Ok, so how do I go about this?” Most people are clueless about how to conduct a really effective, well-conceived job search. Most of my clients, including people with Senior VP titles, have said, “God, I wish someone had taught me these tools 20 years ago. My life and career path may well have been very different.”

So, here’s what it takes to Re-Purpose Your Career:

1)A Process of Self Analysis:

The use of evaluations and assessment as well as discussion with others will help you attain a clear and honest picture of who you are - warts and all. This is the crucial first step.

2) Discover What You Value:

Take an in-depth look at your values, attitudes and interests and what they indicate about discovering work that you will love and be committed to.

3) Assessing Your Success Quotient:

In other words, you may be able to do many things and know about lots of things, but there are certain things that you love to do and particular ways of using yourself that you really enjoy. There are specific clusters of these skills, abilities and attributes that have always contributed to whatever success or triumph over adversity that you have had throughout your life, not just at work or at school, but recreationally, socially or within your life experience.

Identifying these success clusters points the way to what kind of work you should pursue and in what kind of business culture.

4) Setting Your Intention:

Once you have achieved the above analysis you must commit yourself to pursuing work and job opportunities that capitalize on your strengths; on what you love, and on how you enjoy operating in the world.

It is very easy to get frightened that you will never find such a combination, or that you don’t have what it takes to attract job opportunities like the ones you imagine, and other self-limiting beliefs. Your beliefs about what is possible determine your outcomes. If you believe you can’t, you can’t. If you truly believe you can and then sharply focus your intention and efforts without demand for instant gratification, you will achieve what you desire.

One comes to be of just such stuff as that on which the mind is set.”(Upanishads)

5)Nuts and Bolts Application:

a) Now it is time to develop your RESUME. A resume won’t get you a job but it can really open the doors. How your resume is constructed will either attract or push away opportunities. A resume should be more than a laundry list of past job or related experiences,it should provide the reader with a sense of who you are and what you can accomplish.

b) Write a BIO: A one page document that is written almost like a press release that you can distribute to people you know who may be able to be helpful to you.

c) PRACTICE INTERVIEW SKILLS: Create possible questions, develop honest yet savvy answers, have trial runs with someone, videotape yourself and see how you present - it’s often quite the eye- opener!

d) NETWORK: This is a skill that will be invaluable for the rest of your life. Talk to everyone you know about what you want to do. Speak with people who are doing what you think you are interested in and get a real sense of what it is like to do that work, what organizations that are involved in that kind of work are like, what is new in that field, what are the opportunities, what are the challenges.

Send thank you notes to people who met with you or have been helpful to you -keep them in the loop. The more you know the more powerful a job candidate you will be.

e) GET ORGANIZED: Keep careful notes of all meetings, phone calls and interviews. Write down who you spoke to or met, what was said, what did you learn, what could you have done better, when to follow up and more. Finding Your Job is like a military foray - it’s all in the preparation, debriefing, follow-up and follow through.

There are many books in the library and bookstores that you can use to help you find the work that you love. For some people, reading books and other publications that provide good information is enough to get them on their way.

For many others, somehow the great ideas on paper don’t translate into effective and comprehensive action. For those, that’s what a Career Coach is for. A Career Coach knows what assessments will be valuable for you, what questions to ask, how to structure your resume, help you network and find the resources that will be most beneficial.

Whether by yourself or with the help of a professional, be prepared to dig deep, work hard and be disciplined in your search and, if you do, you will succeed.

Leslie Malin, MSW, President of Management by Design is a co-author of “The Essential Coaching Book: Secrets to a Winning Life,” and is the author of two forthcoming books: “Meeting Yourself on the Way to Work: Finding Meaning from 9 to 5″ and “HireSmart: A Practical Guide for Business Owners & Their Managers”.

As an entrepreneur, coach, consultant and therapist she guides independent professionals, solopreneurs and small business owners who want to create their success by choice, not by chance.

Her expertise in working with people in career transition or seeking their first job provides mastery of the job-search process.

Undue the “default thinking” in your life, get your FREE Copy of “As a Man Thinketh”, by James Allen by emailing Leslie at results@lesliemalin.com with your contact information (Full name and email)and be signed up for her ezine, “On the Way”. Browse her website at http://www.lesliemalincoach.com.

Leslie is available for public speaking engagements, executive retreats and motivational seminars. Contact her at: results@lesliemalin.com

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How to Interview Well - Both Hiring Authorities and Candidates

May 12th, 2008

Some hiring authorities have had the good fortune of being trained in various interviewing skills. I know I have, both as an executive hiring authority and as an executive recruiter.

One of the most common interviewing techniques, behavioral interviewing, is designed around the premise of past behaviors being some sort of an indicator of future performance. The problem with behavioral interviewing is it focuses on how someone - behaved - in a given historical situation; it doesn’t get into how someone drove an outcome.

Most all professional positions within a corporate hierarchy have a set of business objectives the position is designed to impact or achieve. That set of business objectives logically imply a certain set of capabilities and attributes the individual occupying the position had better possess if they are to have any chance at successfully executing against the business objectives the position is designed to impact or achieve.

What someone has accomplished, or been responsible for, only communicates an individual may or may not possess the requisite scope and scale of experience. It is simply a sanity check to make sure a prospective candidate is not stepping into a role over their head from a scope and scale of responsibility perspective.

Focusing on - how - someone accomplished the business results they have produced tells a hiring authority if the candidate might possess the capabilities and attributes necessary to successfully execute against the business objectives a given position is designed to impact or achieve.

Ultimately, you are hiring - how - someone produces results and - not - what results they have produced.

Example:

Hiring Authority: What - did you produce against your annual quota objective of $100M in revenue?

Candidate: I was able to drive 35% growth and produced $135M in revenue.

Hiring Authority: That is great. That is similar to the growth we believe we can drive (i.e., check in the box). Now tell me, how did you do that?

Candidate: I leveraged my knowledge of strategic sales process and ability to ensure a strategic sales process is implemented an individual contributor level. Specifically, I implemented a standardized strategic sales process, associated process metrics, and deal triage/strategic sales planning process ensuring we were deploying limited resources on opportunities we had the best chance of winning, and cutting bait earlier on those we realized we lacked significant competitive advantage. As a result, we spent more time not losing deals we knew we could win, and less time chasing deals we shouldn’t have been chasing to begin with. The outcome also reinforced the whole process with the individual contributors who became much better at assessing our critical qualifying criteria much earlier in the sales process as a result.

Another Candidate could simply have said: By firing the sales people that didn’t deliver against their forecasted numbers.

For hiring authorities, getting to - how - someone produced a result can be a challenge. Why? Because we live in a world that rewards results - not capabilities and attributes. As a result, most candidates most likely not thought about, and are not used to answering questions about, what capabilities and attributes they leveraged to produce a given business result. Unfortunately, this translates into a typical response to any question asking a candidate how they accomplished an outcome usually being prefaced with “Um, well let’s see, I uh” with a not well thought out response following.

Candidates desiring to make a better interview impression should spend more time assessing how they actually drove the outcomes they are claiming to have driven. This will not only give a candidate more confidence going into an interview, it will also set them up to interview infinitely better. This level of awareness will also enable a candidate to better assess if an opportunity is going to maximize the leverage of their associated unique capabilities and attributes.

Hiring authorities desiring to make better hires should spend more interview time understanding how someone produced all the great results they claim to have produced. This will also blow away the smoke from candidates that really played no role in the outcomes they are claiming to have driven.

The ability to identify if a candidate possesses the capabilities and attributes necessary to successfully execute against the business objectives a given position is designed to impact will ultimately lead to better hiring decisions.

Ron Bates is an expert in mission critical retained executive search. He is a Managing Principal with the retained executive search firm Executive Advantage Group, Inc. He has delivered personal executive coaching projects to former SAP, E&Y, Oracle, and WorldCom Exec’s responsible for multi-billion dollar business units, and co-founded http://www.CV-Advantage.com, a self guided job search oriented executive coaching process.

With +27,000 direct contacts on on-line professional networking platforms, Ron has been referred to as “the most connected man on Earth”. View Ron’s networking profile on Ecademy.

As a recognized expert in building an on-line personal Internet presence, Ron has been an invited speaker at venues such as the Marketing Executive Networking Group, British America Business Council, Expert Connections, and is a regular guest on Netshare’s “Ask the Coach”.

Ron’s blog: Internet Presence - Do you exist? can be found at http://www.search-advantage.com

For more information on Conducting a Job Search Campaign go to http://www.job-search-campaign.com

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